How to rest your login credentials

To reset your password for your main account (not rewards account) please follow the steps outlined below:

Please note you can not reset your password through your mobile app, it would need to be done using your main account page.
  • Log into your main account
  • Select 'forgot login information'
  • Enter your registered email address (this one)
  • A temporary password will be emailed through.
Go back to your main account
  • Enter your email address 
  • Copy/paste your temporary password  
  • Once you are logged in please set your permanent password by following these steps:
  • On the next screen please copy/paste your temporary password in the 1st block
  • 2nd block - create a permanent password
  • When creating a new password please make sure you use at least 1 number, 1 upper case letter and a special character from ONLY [@$!%*#?&^()] & Please also ensure that your password does not contain part of your email.
  • Confirm your permanent password
  • Save
You have now successfully reset your password!
 
Please see below screenshots for reference:
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