How to rest your login credentials
To reset your password for your main account (not rewards account) please follow the steps outlined below:
Please note you can not reset your password through your mobile app, it would need to be done using your main account page.
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Log into your main account
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Select 'forgot login information'
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Enter your registered email address (this one)
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A temporary password will be emailed through.
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Enter your email address
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Copy/paste your temporary password
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Once you are logged in please set your permanent password by following these steps:
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On the next screen please copy/paste your temporary password in the 1st block
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2nd block - create a permanent password
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When creating a new password please make sure you use at least 1 number, 1 upper case letter and a special character from ONLY [@$!%*#?&^()] & Please also ensure that your password does not contain part of your email.
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Confirm your permanent password
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Save
You have now successfully reset your password!
Please see below screenshots for reference: |